The state of Telangana in India is gearing up to introduce AI chatbots for government services. These chatbots, similar to ChatGPT, will provide citizens with assistance related to government services using local data. The initiative will involve educating government employees on how AI chatbots work and how they can be used for various tasks. The World Economic Forum (WEF) will be collaborating with the Telangana state government to develop this platform providing data and answer queries for a wide range of services.
The government is planning to conduct a large workshop later this month to discuss information and services for which extensive data sets from different domains could be provided to an open-source technology platform. Most AI chatbots use open-source coding, hence Telangana government services data would be required to offer accurate answers to specific queries.
Jayesh Ranjan, Principal Secretary for Information Technology mentioned that not only ChatGPT but a few other AI-based chatbots are now available. The government is studying them to see if their vast data can be modelled into such forms. The new platform will help citizens find answers about various services in the state, including loans and which apps to use.
The director of the emerging technologies wing, Rama Devi Lanka, mentions that while it is very challenging for a government or company to develop its version of ChatGPT at this time, open-source tools can be used, and the government data can be fed into them. The government plans to assess the things it can be applied to.
Currently, ChatGPT creator OpenAI‘s CEO Sam Altman is touring India. He met with the Indian Prime Minister to discuss the Indian tech ecosystem and socio-economic outlook, along with government projects that can benefit from AI.
