Small business owners in the United States are divided on whether AI tools such as OpenAI’s ChatGPT will result in fewer hires, according to a FreshBooks report. While two-thirds of small business owners do not believe AI will replace employees, 44% expect to use the technology to reduce the number of new hires, with larger businesses more likely to do so than smaller ones. Around 80% of respondents are concerned about privacy, ethical and intellectual property issues around the use of AI, but a quarter said they were currently using or testing generative AI tools, with two-thirds planning to use them in business soon.
Will AI ChatGPT Tools Lead to Fewer Hires? Majority of Small Business Owners Believe So
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