What Most Americans Know About AI Chatbot But Few Use It

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Despite the widespread knowledge of OpenAI’s ChatGPT AI chatbot, only a small fraction of Americans have din it according to a recent Pew Research Center survey. The survey showed that 58% of Americans had at least some knowledge of the chatbot, but 14% had actually used it.

The survey reveals that there are disparities when it comes to who is familiar with ChatGPT. For instance, it was found that 79% of those with a postgraduate degree knew at least something about the chatbot, while 41% of high school graduates had heard of it. In contrast, 55% of lower-income Americans said they know nothing at all about ChatGPT, compared to 24% of upper-income Americans.

In terms of different racial groups, Asians had the most familiarity with the chatbot (78%), followed by White Americans (59%). However, a higher percentage of Black Americans (51%) and Hispanics (47%) indicated that they had no familiarity with ChatGPT.

Age and gender disparities were also observed in the survey. Men were found to be more likely than women to be knowledgeable of the chatbot, while those under 30 years of age were more likely to have tried it for entertainment than those aged 65 and older (31% vs 4%).

Surprisingly, despite having less familiarity with ChatGPT, lower-income households that were aware of the chatbot were more likely to use it for work tasks (20%) than those from middle and upper-income households (11%).

OpenAI is an artificial intelligence research, development, and deployment company operating out of San Francisco, California. Founded in 2015 by tech entrepreneurs, including Elon Musk, OpenAI has sought to set the ethical standards for applying AI principles around the world, with the aim of promoting a safe, ethical, and socially responsible use of the technology. OpenAI’s CEO, Sam Altman, recently announced that the company had reversed its threat to leave the European region due to proposed AI legislation.

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Sam Altman is the CEO of OpenAI, previously known as Y Combinator. Prior to his time at OpenAI, Altman co-founded Y Combinator, one of the world’s top venture capital accelerators. He is known internationally for his contributions to the technology world, including as an advisor and investor in companies such as Airbnb, Dropbox, and Coinbas. He has also written and spoken extensively about the ethical implications and potential benefits of artificial intelligence, and serves as a prominent voice in the conversation around responsible AI development.

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