Tredence, the leading global data science and artificial intelligence provider, recently received recognition in the influential recent Forrester report named, “The Customer Analytics Service Providers Landscape, Q1 2023.” The report was created as a beacon of guidance for every business executive who is looking to comprehend the on-going rise of utilizing customer analytics service providers and understand the pros and cons of each one.
Forrester incorporated a total of 38 customer analytics service suppliers within the report. The report covered the justification of why customers should use the services of a customer analytics provider and the various processes and activities to generate the required insights and move them into the customer experience realm.
Shub Bhowmick, the CEO and Co-Founder of Tredence, expressed his pleasure at being nominated in the report, honoring Tredence’s leadership in developing exceptional customer experiences. The “Customers Obsession and Innovation” have been the major driving factors for Tredence and the “accelerators” deployed by them help in augmenting the transformation of enterprise data and AI activities.
Tredence specializes in a wide range of industries, such as Retail, CPG, Telecommunications, Media, Technology, Healthcare, and Hospitality. They specialize in creating personalization, omnichannel journey orchestration, real-time intelligence, and customer experience transformation. This helps in attaining top-line performance.
In December, Tredence successfully secured a $175 million funding from Advent International. This will benefit the Tredence well in terms of investing in their core verticals, creating IPs, and developing operations more efficiently.
The report also states that customer analytics service providers have the power to replenish the customer data foundation and move it into the customer experience lane. This paves the way for better customer journey and retention of organizations.
In a nutshell, Tredence is an extraordinary organization in the AI and data science field. They are a Great Place to Work-Certified company that is also a well- positioned company in the “Forrester Wave: Customer Analytics Services”. The team consists of 2000 plus members and is headquartered in Bangalore with offices in San Jose, Foster City, Chicago, London, Toronto, and Bangalore. Tredence currently works with some of the biggest firms in Retail, CPG, Hi-Tech, Telecommunications, Healthcare, and Travel.
To access the report, please visit the Forrester website options available either for purchase or on a subscription basis.
