Tag: Empathy
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6 Risks of Using ChatGPT for Customer Service
Contact centers using AI chatbots risk inaccurate info, false statements, and lack of empathy. To mitigate risks, vet vendors and secure systems.
Can You Outsmart a 6-Month-Old AI?
Can AI chatbots replace human doctors in healthcare? Research shows that ChatGPT's empathic responses received higher ratings and may aid doctors in drafting responses. However, human interaction and compassion remain crucial.
Generative AI in HR Tech: Streamlining Processes with ChatGPT and Bard
Discover how generative AI and ChatGPT are transforming the HR tech industry. From improved efficiency to job descriptions creation, ChatGPT and other AI-based technologies are revolutionizing HR processes. Companies must keep in mind potential issues such as bias and accuracy, to reap the full benefits.
Experts Raise Concerns Over ChatGPT’s Competence and Precision in Doctors and Patients Communication
OpenAI's ChatGPT is transforming healthcare by providing accurate medical advice and empathy, 97% accuracy on cancer related queries. Industry experts suggest there's more work to be done before AI is used for treatment, but the potential to revolutionize healthcare is immense.
ChatGPT More Empathetic than Actual Medics: A Research Study
This article discusses the results of a recent study that analyzed the proficiency of Open AI's ChatGPT in comparison to that of healthcare professionals. The study revealed that the chatbot gave more precise, personalized answers with higher compassionate levels than those provided by medical doctors. Research outcomes show that the chatbot's response was 3.6 times better in quality and 9.8 times higher in empathy when compared to that of medical professionals.