The rise of generative AI in HR tech has become a popular topic, as businesses strive to introduce more efficient HR processes. ChatGPT, a product of OpenAI and a multi-billion dollar investment from Microsoft, has generated significant attention for its integration into tech stacks. Google has also recently released Bard and LaMDA, two of their advanced generative AI products, and many other AI-based technologies are entering the market. All of these advancements have potentially great implications for the HR tech industry.
ChatGPT and other generative AI chatbots are designed with machine learning algorithms and deep neural networks, enabling them to generate outputs from data and create new content. HR tech products can integrate this technology in a number of ways, such as to write job descriptions, answer questions from candidates, generate performance review templates, and develop KPIs. With the help of these chatbots, the HR department can become more productive and save time, as well as improve employee engagement.
It is essential to consider the potential problems that could arise from integrating generative AI chatbots and HR technology. While accuracy, empathy, and creativity require closer attention, biases can be more difficult to recognize and fix. Companies striving to use generative AI for HR functions should thus spend ample time evaluating all of these factors.
ChatGPT is probably the most well-known generative AI chatbot in the market right now. Still owned by OpenAI, it was first developed in 2020 along with Microsoft’s large investments and is now integrated in tech stack. Google is also making impressive strides with their generative AI products, including LaMDA and Bard.
Microsoft’s investments have certainly paid off, as their integration with ChatGPT has allowed them to reach new heights when it comes to AI-based technologies. Google has also implemented their generative AI products in various ways, such as in creating content for courses and training materials.
In conclusion, integrating generative AI chatbots and HR technology platforms has a lot of potential in transforming HR functions in various industries. Companies should bear in mind the possible issues related to bias, accuracy, empathy, and creativity, while evaluating potential applications. With the help of ChatGPT, Bard, and more AI-based technologies like it, businesses have a variety of options when it comes to streamlining HR processes.
