Suki, a leading voice artificial intelligence (AI) technology provider in healthcare, has received an outstanding overall performance score of 93.2 in the 2024 KLAS Spotlight report. The report highlights Suki’s significant impact on improving clinician well-being and operational efficiencies through its ambient speech AI technology. In a survey of 15 organizations using Suki, respondents praised the platform for its product quality, service and support, and ability to deliver measurable outcomes.
According to the KLAS report, Suki offers a rapid return on investment, with 95 percent of users expressing willingness to purchase the solution again. Key factors contributing to Suki’s success include its affordability, note accuracy, advanced generative AI technology, and seamless integration with Electronic Health Records (EHRs). Users also commended Suki for its exceptional customer engagement, agility in developing new features, and demonstrated enhancements in same-day closures, reduced burnout, and enhanced patient experiences.
One clinician utilizing Suki in the report emphasized, Suki’s strength lies in its adaptability to the evolving demands of healthcare documentation. The vendor prioritizes user feedback, ensuring that we maximize the benefits of the product. Their responsiveness to our concerns and proactive implementation of suggestions further illustrate their commitment to user satisfaction.
The growing adoption of ambient AI technology in healthcare underscores its capacity to streamline documentation processes, enhance patient care, and drive positive financial outcomes. Suki aims to empower clinicians by automating administrative tasks through a human-like assistant. With extensive capabilities and deep EHR integrations across various specialties and clinical settings, Suki facilitates coding, dictation, and information retrieval with minimal client IT resources.
Mac Boyter, Research Director at KLAS, noted, As generative AI gains greater recognition, ambient speech solutions leveraging this technology are increasingly valued by healthcare providers. Suki’s customers laud the platform’s performance in our recent Spotlight report, citing improved clinician satisfaction, reduced burnout, and financial benefits.
In the past year, Suki has forged strategic partnerships with industry leaders like RUSH, Amwell, and MEDITECH, consolidating its position as a market leader. Offering tailored solutions across diverse healthcare settings, Suki aims to drive operational efficiencies, boost revenue, and enhance clinician experiences. To explore Suki’s capabilities further, visit their website and access the full KLAS report.
Suki’s commitment to leveraging AI-assisted technologies to elevate healthcare experiences underscores its role as a transformational force in the industry. By harnessing cutting-edge AI tools, Suki continues to empower clinicians, optimize workflows, and drive superior patient outcomes.
For more information about Suki and its innovative solutions, visit suki.ai and follow their updates on LinkedIn and Twitter.
About KLAS Research:
KLAS Research is a global healthcare insights firm dedicated to improving healthcare through data-driven research. By collaborating with healthcare professionals and organizations, KLAS gathers valuable insights on software and services. KLAS reports offer critical assessments from providers and payers, acting as catalysts for vendor performance enhancement. Learn more about KLAS Research’s mission to enhance healthcare technology at klasresearch.com.
SOURCE: Suki
Copyright Business Wire 2024.
