Robinsons Land Corporation Achieves Digital Transformation with Microsoft Azure and ePLDT, Accelerating Customer Service and Business Efficiency, Philippines

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Robinsons Land Corporation (RLC), a subsidiary of the Gokongwei Group, has successfully achieved digital transformation through a partnership with Microsoft Azure and ePLDT. This collaboration has enabled RLC to migrate 63 percent of its workload to the cloud without any disruption to its business operations. The Gokongwei Group’s goal of becoming the first digital conglomerate in the Philippines has been further supported by this cloud migration.

RLC, which operates various lifestyle centers, offices, residences, hotels, destination estates, and industrial facilities, is the first entity within the Gokongwei Group to transition its on-premise IT infrastructure to the cloud. This move has been made possible by the implementation of a cloud-agnostic architecture, which has significantly enhanced customer service, improved business efficiency and security, and optimized costs.

Frederick D. Go, the president and CEO of RLC, expressed the company’s commitment to innovation and providing better services to its customers. He stated that the adoption of Microsoft Azure, in partnership with ePLDT, equips RLC with the infrastructure and expertise needed to accelerate its digital transformation.

This partnership is part of PLDT Group’s vision to support digitalization goals in the Philippines by collaborating closely with local enterprises such as RLC. Alfredo S. Panlilio, the president and CEO of PLDT & Smart and ePLDT chairman, emphasized PLDT’s commitment to advancing the digitalization of enterprises, including those in the real estate industry.

By deploying Microsoft Azure as RLC’s primary cloud platform, ePLDT has helped the company reduce IT costs by eliminating the need for hardware and software technology refreshes. RLC can also benefit from robust uptime for critical operations and instantaneous maintenance updates, leading to improved business productivity.

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Victor S. Genuino, the president and CEO of ePLDT, expressed satisfaction with the partnership with RLC and highlighted the company’s role in facilitating RLC’s digital transformation efforts. Through ePLDT’s multi-cloud solutions, Genuino believes RLC will deliver enhanced services and cater to their customers’ real estate needs more effectively.

In terms of security, ePLDT has implemented Palo Alto Networks’ firewall and backup solutions to fortify RLC’s security posture. The IT team at RLC commended the collaboration extended by ePLDT, which ensured a seamless migration within the timeline while maintaining top-notch security measures. This successful migration resulted in zero downtime for RLC.

Looking ahead, RLC intends to invest heavily in AI solutions to better manage customer data, enhance customer services and support, and streamline business processes. The company’s commitment to innovation and digitalization is backed by PLDT Enterprise and ePLDT, as they continue to support RLC’s success in the real estate industry.

Mitch L. Locsin, the first vice president and head of Enterprise and International Business Groups at PLDT and Smart, emphasized their commitment to empowering partners like RLC and propelling their visions further into the realm of possibility. By fulfilling their digitalization needs and fueling their drive for innovation, PLDT Enterprise and ePLDT aim to foster RLC’s success in the real estate sector.

In conclusion, Robinsons Land Corporation has achieved significant digital transformation through its partnership with Microsoft Azure and ePLDT. The migration of its IT infrastructure to the cloud has enabled RLC to enhance customer service, improve business efficiency and security, and optimize costs. With a focus on innovation and digitalization, RLC aims to remain at the forefront of the real estate industry in the Philippines.

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Frequently Asked Questions (FAQs) Related to the Above News

What is Robinsons Land Corporation (RLC)?

Robinsons Land Corporation (RLC) is a subsidiary of the Gokongwei Group and operates various lifestyle centers, offices, residences, hotels, destination estates, and industrial facilities.

How has RLC achieved digital transformation?

RLC has achieved digital transformation through a partnership with Microsoft Azure and ePLDT. They have successfully migrated 63 percent of their workload to the cloud without any disruption to their business operations.

What are the benefits of RLC's cloud migration?

The cloud migration has enhanced customer service, improved business efficiency and security, and optimized costs for RLC. It has also allowed them to reduce IT costs by eliminating the need for hardware and software technology refreshes.

What role does ePLDT play in RLC's digital transformation?

ePLDT, a partner in the collaboration, has deployed Microsoft Azure as RLC's primary cloud platform. They have also implemented Palo Alto Networks' security solutions to fortify RLC's security posture.

How has the partnership between RLC and ePLDT ensured a seamless migration?

The IT team at RLC commended the collaboration extended by ePLDT, which ensured a seamless migration within the timeline while maintaining top-notch security measures. This successful migration resulted in zero downtime for RLC.

What are RLC's future plans for digitalization?

RLC intends to invest heavily in AI solutions to better manage customer data, enhance customer services and support, and streamline business processes. They are committed to innovation and digitalization with support from PLDT Enterprise and ePLDT.

How does PLDT Enterprise support RLC's digitalization efforts?

PLDT Enterprise and ePLDT aim to empower partners like RLC by fulfilling their digitalization needs and fueling their drive for innovation. They are committed to propelling RLC's visions further into the realm of possibility.

What is PLDT's vision regarding digitalization in the Philippines?

PLDT Group's vision is to support digitalization goals in the Philippines by collaborating closely with local enterprises. They are committed to advancing the digitalization of various industries, including real estate.

Please note that the FAQs provided on this page are based on the news article published. While we strive to provide accurate and up-to-date information, it is always recommended to consult relevant authorities or professionals before making any decisions or taking action based on the FAQs or the news article.

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