Microsoft and Epic are extending their partnership to utilize AI in healthcare services. The two companies plan to collaborate using Microsoft’s Azure OpenAI Service and Epic’s electronic health record (EHR) software to enable generative AI solutions. Healthcare organizations such as UC San Diego Health, UW Health in Madison, Wisconsin, and Stanford Health Care are already utilizing the first solution created through the collaboration, an AI that automatically generates message responses.
Microsoft is a tech giant responsible for some of the most popular products and services in the world, including Windows, Office, Xbox, Skype, and Bing. Epic is a leader in health software, with products aiding in patient payments, pharmacology, scheduling, and more.
Eric Boyd, the Corporate Vice President of AI Platform at Microsoft calls the extended partnership an “co-innovation.” It promises to increase financial integrity in the healthcare sector while improving patient care. Boyd passionately believes that “the urgent and critical challenges facing healthcare systems and their providers demand a comprehensive approach combining Azure OpenAI Service with Epic’s industry-leading technology.”
Microsoft announced the general availability of its Azure OpenAI Service this January and made GPT-4 available in March. GPT-4 is a generative AI capable of producing voice, text, and images. Microsoft has implemented the AI across services such as Bing Chat, Dynamics 365, Microsoft 365 Copilot, and GitHub Copilot.
Epic’s Senior Vice President of Research and Development, Seth Hain, believes GPT-4 will make it easier for healthcare organizations to identify operational improvements and to find answers to questions. Attendees of the 2023 HIMSS Global Health Conference in Chicago between April 17 and 21 will learn more about new AI solutions for healthcare.
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