Klir Water Management Platform Integrates ChatGPT for Enhanced Customer Interaction

Klir, a water utility management platform, has launched AI capabilities through its new platform, Klir Comply, which is the first-ever water management software powered by ChatGPT. By using Microsoft Azure’s OpenAI service, Klir Comply provides access to powerful language models, including ChatGPT4, allowing water professionals to receive insights into their utility’s data through an AI-powered chatbot, whilst benefiting from the scalability, reliability, performance, and security of Microsoft Azure. This chatbot is represented by Boots, an Irish Water Spaniel trained to sniff out key data. The AI function simplifies tedious but critical tasks while ensuring internal data stays secure and private at all times. With the conversational benefits of Microsoft ChatGPT blended with each utility’s water quality management and compliance data, AI helps to simplify tasks that would otherwise take up a lot of time. The ChatGPT function enables users to query millions of data points within the utility’s private internal data. Features include integrating administrative tasks with sampling results data, providing predictive water quality analysis, generating quantitative insights into sampling results, and identifying correlations between data. The AI function was showcased during Klir’s invite-only event Boiling Point: Where AI & the Future of Water Management Software Meet, which took place in Toronto alongside ACE, the premier annual conference for the world’s biggest water utility and municipal operators. Along with introducing the Microsoft ChatGPT function, Klir unveiled a new maturity model that assesses and prioritizes the key operational risks faced by a utility, as well as its potential to become a resilient utility in the future.