Is Microsoft Doing Enough to Remove Fear of AI?

Microsoft has announced “AI Customer Commitments” to self-regulate the company’s artificial intelligence (AI) and provide customer reassurance. The aim is to ensure safe and responsible use of AI and to help customers developing and deploying AI to do the same. Antony Cook, Microsoft Corporate Vice President and Deputy General Counsel, said the company would share its knowledge about developing responsible AI via internal standards, transparency notes, impact assessments and more. Dedicated global resources will also be available to help users implement responsible AI. Legal and regulatory experts will be part of a team in place for AI use in businesses, while local representatives and councils will help to remove language and cultural barriers. The company also plans to engage with governments in the promotion of AI regulation and frameworks.