New York-based conversational AI start-up Hyro has secured $20m of funding in a round featuring Macquarie Capital, Liberty Mutual Strategic Ventures, Black Opal Ventures, K20, Hanaco Ventures, Spero Ventures and Mindset Ventures. The plug-and-play firm offers conversational AI tools that aid automated workflows in messaging services such as call centres, SMS, mobile apps and websites, with a particular focus on healthcare. The funds will be used to build out Hyro’s healthcare offerings, improve lead generation and add new partnerships and integrations. The capital brings the start-up’s total raised to $35m.
Hyro is a plug-and-play AI firm that provides natural language tools to help businesses organise and automate workflows in messaging services including call centres, SMS, mobile apps and websites, with a focus on the healthcare sector. CEO Israel Krush has said Hyro uses large language models in its products, enabling it to maintain explainability while deploying the models. The start-up was founded in 2018.
