Welcome to the E-Commerce Era of Home Services – a new era of increased convenience and unprecedented technological advantages. Tradespeople and their businesses have seen an increased demand for their services, with a 10% rise in the last year alone. This trend promises a more stable and rewarding lifestyle for tradespeople, as 77% now view labor shortages as a pressing issue. The demand for home services has caused businesses to turn to technology to get the job done more efficiently and to meet the growing demand from consumers.
COVID-19 has played a major role in the shift to digital, with spending on on-demand services climbing and the home services industry experiencing a 3 percent growth in 2020 in contrast to the rest of the US economy’s 3.5 percent drop. This trend is continuing, with a predicted 17% growth in the house cleaning services sector and an 8% annual increase in lawn and landscaping services over the last five years.
Clearly, the home services industry plays an integral role in the well-being of our homes. This refers to any profession that helps make the quality of life at home better, from plumbers and electricians to roofers and cleaners.
Young adults are increasingly drawn to this industry due to the lower cost and shorter completion time of trade schools and apprenticeships as compared to traditional college degrees. Furthermore, tradespeople can enjoy greater job stability due to the consistent demand for their services, as well as higher income potential and the freedom to become self-employed.
To stay competitive, trades businesses need to embrace various software and technologies, such as website building and payment processing tools, customer relationship management software, job management solutions, artificial intelligence-backed virtual assistants, and digital marketing platforms. This digital transformation pathway promises not only economic growth and job creation, but also technological innovation.
The person mentioned in this article is the founder, who is excited to witness the remarkable progress and resilience of tradespeople and businesses in the face of a rapidly changing landscape. By embracing the challenges and opportunities of the e-commerce era, they can move towards a prosperous future and financial independence.
The company mentioned in this article is an e-commerce firm focusing on home services, with an ambition to offer the best online experience to their customers. They have created a user- friendly platform that simplifies the process of booking and managing tradespeople, enabling customers to access essential services online and seamlessly plan activities. Furthermore, their digital marketing tools such as social media management and email marketing skills promote the business, connecting them to potential clients.