Consumer Group Urges EU to Investigate Risks of Generative AI

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The BEUC, the largest consumer group in the EU, has urged European regulators to launch urgent investigations into the risks of generative AI. It also called for safety, data, and consumer protection authorities to start investigating now to prevent potential consumer harm from happening in the future. BEUC emphasised the numerous issues related to AI, including spreading disinformation, perpetuating existing biases, or being used for fraud. Forbrukerrådet in Norway, a member of the BEUC, released a report titled Ghost in the Machine: addressing the consumer harms of generative AI, stating unequivocally that AI poses consumer harms. AI poses a risk of bias when applied in areas such as financial services like mortgages and other loan applications, the EU’s competition chief, Margarethe Vestager, recently said. In response, the EU approved its official AI law, categorising AI applications into unacceptable, high, and limited risks. The law seeks to codify some understanding and legal enforcement on AI use for commercial and non-commercial purposes, and the next step is for the EU to engage with individual countries to identify their final form.

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Frequently Asked Questions (FAQs) Related to the Above News

What is the BEUC?

The BEUC is the largest consumer group in the EU.

What has the BEUC urged European regulators to do?

The BEUC has urged European regulators to launch urgent investigations into the risks of generative AI and for safety, data, and consumer protection authorities to start investigating now to prevent potential consumer harm from happening in the future.

What issues related to AI did BEUC emphasise?

BEUC emphasised numerous issues related to AI, including spreading disinformation, perpetuating existing biases, or being used for fraud.

What is Forbrukerrådet?

Forbrukerrådet is a member of the BEUC and a consumer protection organisation in Norway.

What report did Forbrukerrådet release?

Forbrukerrådet released a report titled Ghost in the Machine: addressing the consumer harms of generative AI.

What did Forbrukerrådet state in their report?

Forbrukerrådet stated unequivocally that AI poses consumer harms.

What risk does AI pose when applied in areas such as financial services?

AI poses a risk of bias when applied in areas such as financial services like mortgages and other loan applications.

Who recently stated that AI poses a risk of bias in financial services?

The EU's competition chief, Margarethe Vestager, recently stated that AI poses a risk of bias in financial services.

What did the EU approve in response to the risks posed by AI?

The EU approved its official AI law, categorising AI applications into unacceptable, high, and limited risks.

What does the AI law seek to do?

The AI law seeks to codify some understanding and legal enforcement on AI use for commercial and non-commercial purposes.

Please note that the FAQs provided on this page are based on the news article published. While we strive to provide accurate and up-to-date information, it is always recommended to consult relevant authorities or professionals before making any decisions or taking action based on the FAQs or the news article.

Advait Gupta
Advait Gupta
Advait is our expert writer and manager for the Artificial Intelligence category. His passion for AI research and its advancements drives him to deliver in-depth articles that explore the frontiers of this rapidly evolving field. Advait's articles delve into the latest breakthroughs, trends, and ethical considerations, keeping readers at the forefront of AI knowledge.

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