ChatGPT and Other Generative AI Chatbot Uses in Insurance Industry: An Overview

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ChatGPT and other generative AI chatbots are proving to be real game changers in the insurance industry. As artificial intelligence, automation, and chatbots increasingly gain the attention of insurers, striking a balance between tech innovation and risk management has become all the more important.

This was the topic of discussion in a recent episode of Carrier Management’s “Between the Lines”, hosted by Elizabeth Blosfield. She conducted interviews with a panel of four guests, who discussed their views on how SMBs are rapidly reevaluating their cyber insurance plans to accommodate the introduction of generative AI underwriting tools. Surprisingly, despite some of the staggering figures picked up in the industry, some carriers are still reluctant to embrace tech maturity and the ongoing push towards digitization.

If you missed it, don’t miss the chance to explore the topic in further depth. Become a member of the Carrier Management publication to gain exclusive access to the latest issue, featuring in-depth analysis and commentary from experts in the industry. With their help, you’ll be better positioned to better understand the significance of chatbots and why their rise to prominence in the insurance landscape can benefit insurers. There’s no better way to stay up to date with the latest industry news and stay ahead of the curve.

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