Cloud-based phone systems have revolutionized the way businesses handle communication. No longer are traditional, expensive PBX phone systems necessary, as affordable cloud-based options provide an array of features to small and large businesses alike. VoIP calls through software provide cost savings and advanced features, such as analytics and software integrations, making them an excellent choice for businesses looking to improve productivity.
One of the top-rated cloud-based phone systems in 2023 is RingCentral MVP, which offers a comprehensive communication and collaboration platform for businesses of all sizes. With unlimited calling, Android and iOS apps, and call logging, monitoring, and recording, businesses can manage their communication channels effortlessly. Additional features such as video conferencing, texting, and analytics are also available through additional pricing packages.
Another top choice is GoToConnect, which merged the Jive VoIP platform and GoTo conferencing platform. With a user-based pricing structure, even small businesses can enjoy the benefits of this cloud-based system, including custom call routing and screen sharing. Aircall is similarly affordable for startups and small businesses, featuring a complete communications center and a wide range of CRM, helpdesk, and productivity functions.
Dialpad and 8×8 offer full-service cloud PBX platforms with voice, video, and messaging options, along with an array of automation and AI-powered call center solutions. Meanwhile, Avaya OneCloud is a scalable unified communication solution that integrates all communication channels. Finally, Ooma Office provides an affordable virtual phone system for small businesses across North America, while Grasshopper offers a cloud-based phone service for small businesses, with all calls answered by an automated phone assistant.
Overall, cloud-based phone systems provide businesses with an affordable and feature-rich option for improving communication and productivity. With a range of scalable solutions available, businesses can choose an option that fits their specific needs.
