IBM CEO: Limited Risk of AI Impact on White-Collar Jobs, Emphasis on New Skills
The CEO of IBM, Arvind Krishna, has stated that he foresees limited risk to white-collar jobs due to the impact of artificial intelligence (AI). According to Krishna, white-collar workers involved in decision-making, design, or collaborative roles will remain safe from job displacement. He estimates that only around six percent of the workforce is at risk due to the rise of AI.
In an interview with The Sunday Times, Krishna emphasized that retraining six percent of the working population over a span of five years is achievable. He highlighted the need for more professionals in healthcare, elderly care, teaching children, IT, and cybersecurity, as the demand in these sectors surpasses the six percent mark.
In his efforts to integrate AI into IBM, Krishna has been vocal about replacing thousands of back-office jobs with AI. However, he believes that not all youngsters need to pursue STEM (science, technology, engineering, and math) degrees to thrive in an AI-dominated future. Instead, he emphasizes the importance of critical thinking skills, including psychology, engineering, and history, which will enable individuals to adapt to uncertain circumstances.
While Krishna recognizes potential threats from AI, such as cybersecurity risks and misinformation, he does not share concerns about AI systems reaching autonomy and posing a threat to humanity. He considers such fears exaggerated and unlikely, stating that the idea of AI systems collectively conspiring against humanity is far-fetched.
IBM’s strategy under Krishna’s leadership revolves around marketing reliable AI software and hybrid cloud solutions to corporate clients. The company has introduced a range of AI products called WatsonX, designed to enhance operational efficiency and ensure a safe customer experience. Additionally, IBM’s hybrid cloud initiative enables businesses to leverage a combination of cloud services from various providers alongside their in-house data centers.
IBM has experienced success in generating revenue by offering consulting services in AI and hybrid cloud technologies. To further contribute to the development and safety of AI, a senior delegation from IBM is scheduled to attend the AI Safety summit organized by the government next month.
In conclusion, IBM’s CEO, Arvind Krishna, believes that the impact of AI on white-collar jobs will be limited, with only a small percentage of the workforce at risk. He emphasizes the importance of acquiring new skills and highlights the need for professionals in sectors where the demand exceeds the perceived risk. IBM continues to focus on marketing reliable AI software and hybrid cloud solutions while offering consulting services in AI and hybrid cloud technologies. The company remains committed to participating in initiatives that address AI safety and security concerns.
