ManageEngine, the enterprise IT management division of Zoho Corporation, has announced the integration of OpenAI observability into its cloud-based observability platform, Site24x7. This new offering allows application owners to seamlessly monitor the utilization of different OpenAI models while tracking real-time performance and cost metrics. With this capability, businesses can harness the potential of emerging AI technologies, like OpenAI’s ChatGPT, to drive innovation and achieve strategic objectives while maintaining cost-efficiency.
As organizations increasingly adopt OpenAI’s generative AI model and explore the potential of ChatGPT across multiple teams, understanding user interactions with GPT-powered applications becomes crucial. By gaining comprehensive insights, businesses can identify valuable opportunities to optimize models and enhance user experiences. Additionally, closely monitoring API usage and token consumption is essential for managing costs and improving overall application performance.
Srinivasa Raghavan, director of product management for Site24x7, emphasized the need for companies to adapt to the soaring demand for OpenAI’s GPT-4 model and enhance the user experience. Raghavan stated, Observability emerges as a transformative force, empowering companies to get the most out of GPT. Our commitment to enabling organizations using GPT APIs is reflected in our efforts to provide effortless setup, cost and performance monitoring. We aim to ensure that efficiency and effectiveness remain at the forefront of our AI-driven IT operations management solution.
The Site24x7 OpenAI Observability module automatically tracks and analyzes various metrics related to OpenAI usage, including token usage, latency, and errors. This module can be easily integrated into applications that utilize OpenAI modules and leverages the platform’s built-in alerting system to take prompt action in the event of malfunctions.
To utilize this new capability, users can sign up for a Site24x7 trial using the provided link. By offering this seamless integration, ManageEngine aims to empower businesses to embrace AI technologies and maximize their potential while maintaining cost-consciousness.
In summary, ManageEngine’s addition of OpenAI observability to Site24x7 equips businesses with comprehensive visibility into OpenAI usage, cost, and performance metrics. This integration allows for enhanced performance monitoring and optimization of GPT-powered applications, driving innovation and delivering superior user experiences.
