Mitigating AI Biases in Healthcare with Amy Brown from Authenticx

Authenticx is a Midwestern startup that leverages artificial intelligence (AI) to help insurance companies and medical organizations extract useful data from their call centers. In an interview with Becca and Dom on Found, co-founder and CEO Amy Brown shared how her background working in call centers inspired her to venture into entrepreneurship. Brown also spoke about the human side of entrepreneurship, discussing the sacrifices that come with starting a business. Authenticx was deliberate in building its AI model to mitigate biases in healthcare, recognizing the potential harm of AI’s biases in patient care. With Authenticx, healthcare providers can extract insights that they might not be able to gather otherwise. Brown is dedicated to using technology to reduce disparities in healthcare and to improve patient outcomes.