Svetlana, a 28 year-old woman from New York City, utilized ChatGPT, an artificial intelligence (AI) chatbot, to draft a legally charged letter to her landlord who had not fixed her washer and dryer in over two years. After sending the chatbot letter, her landlord fixed the appliances just a month later.
ChatGPT is an AI technology designed to help people draft legal claims and appeals without ever having to speak to a lawyer. It also enables people to bounce ideas off the AI to form cohesive pieces of writing. This utility served Svetlana perfectly as she was being subjected to a rent increase mere days after filing for a rent decrease due to decreased services in her building.
This amazing story follows other legal battles that have involved ChatGPT, such as 22-year-old Millie Houlton from York’s successful appeal against a £60 parking fine and Shaun Bosley from Brighton’s challenge against a £100 final notice from NCP, in spite of receiving no prior correspondence about the penalty.
ChatGPT has been useful for many people seeking legal assistance, as it takes sections of applicable laws into consideration and delivers a legally charged piece of writing in response. The bot is given a prompt and forms a legally sound document from it. This technology is still new, but it is clear that it can offer a great deal of assistance when it comes to legal cases, which could change the status quo of legal assistance.
The company behind ChatGPT is NLP Technologies, an AI company based out of London, UK. Their mission is to utilise natural language processing to develop an AI that can understand language, think, and learn independently. This technology has far-reaching implications, ranging from customer service to legal assistance.
Svetlana is an example of a person who was able to use this revolutionary technology to solve a legal issue. Her case has certainly inspired other people to use ChatGPT for their legal battles as well. She mentions that she uses ChatGPT everyday for work and for fun, and it serves her well to provide objective opinions about a variety of topics. This is the beauty of ChatGPT, and it is sure to help many in the future.
