Volkswagen is set to revolutionize in-car voice control by integrating the AI chatbot ChatGPT into its models equipped with the IDA voice assistant. As the first volume manufacturer to offer ChatGPT as a standard feature, Volkswagen aims to roll out this technology from the second quarter of 2024 in many production vehicles.
The AI-driven chatbot, which utilizes Cerence’s Chat Pro product, will initially be launched in Europe in the second quarter. It will be offered in Volkswagen models such as ID.703, ID.4, ID.5, ID.3, the all-new Tiguan, the all-new Passat, and the new Golf04, alongside the latest generation of infotainment.
By integrating ChatGPT into the backend of the Volkswagen voice assistant with Cerence Chat Pro, this new chatbot will provide a wide range of capabilities beyond conventional voice control. Users will be able to control various functions including infotainment, navigation, air conditioning, and even ask general knowledge questions.
Volkswagen plans to continuously expand the capabilities of the AI, allowing it to provide additional information based on user queries. The automaker emphasizes that the integration of ChatGPT aims to enrich conversations, answer questions, and provide an intuitive language interface for a hands-free experience.
It’s worth noting that Mercedes-Benz has already integrated ChatGPT into its MBUX infotainment system last year. However, Volkswagen assures customers that the integration of ChatGPT will not require them to create a new account, install a new app, or activate anything new. The voice assistant can be activated simply by saying Hello IDA or pressing a button on the steering wheel.
When a request cannot be answered by the Volkswagen system, it is anonymously forwarded to AI, which then provides a response through the familiar Volkswagen voice.
With the introduction of ChatGPT, Volkswagen is determined to enhance the driving experience by providing advanced voice control capabilities. This integration showcases the ongoing efforts of automakers to harness artificial intelligence and improve the interaction between drivers and their vehicles.
