Volkswagen Introduces AI Chatbot ‘Calm’ to IDA Voice Assistant, Bringing Smarter Driving to Top Cars and SUVs, Germany

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Volkswagen Introduces AI Chatbot ‘Calm’ to IDA Voice Assistant, Bringing Smarter Driving to Top Cars and SUVs

German car manufacturer Volkswagen is taking a step towards smarter driving by integrating an AI chatbot called Calm into its existing IDA voice assistant. This move allows drivers to engage in hands-free conversations with an AI while cruising in their top cars and SUVs. With Calm, users can access a wide range of information and even control various features of their vehicles.

By partnering with Cerence, Volkswagen has developed a tailored version of the ChatGPT AI called Calm, which is capable of handling around 10,000 car-specific questions and answers. The chatbot provides assistance not only with controlling infotainment, navigation, and air conditioning but also with answering general knowledge queries. It is important to note that the chatbot has filters in place to prevent discussions on inappropriate or sensitive topics.

The technology, based on Cerence’s Chat Pro, is set to be rolled out in Europe in spring 2024. It will first arrive in models such as the ID.7, ID.4, ID.5, ID.3, Tiguan, Passat, and the new Golf. However, drivers in the United States will have to wait a bit longer as the implementation is still under consideration there.

Volkswagen’s integration of the Calm AI chatbot into its voice assistant demonstrates the brand’s commitment to enhancing the driving experience with intelligent technologies. By allowing users to interact with their vehicles through natural conversations, Volkswagen aims to provide a seamless and convenient driving experience. This innovation aligns with the growing trend of integrating AI into automotive systems, paving the way for smarter and more connected vehicles.

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As the automotive industry continues to evolve, the integration of AI chatbots like Calm not only improves functionality but also enhances safety on the roads. With hands-free control and access to information, drivers can keep their focus on the road while still enjoying the benefits of connected technology.

Overall, Volkswagen’s introduction of the Calm AI chatbot marks a significant development in the automotive industry. By combining intelligent conversational AI with voice assistants, Volkswagen is bringing a new level of convenience and interactivity to drivers. The integration of Calm into the IDA voice assistant is an exciting step forward in creating a smarter and more intuitive driving experience.

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