US Workers Embrace ChatGPT for Basic Tasks Despite Employer Restrictions: Reuters/Ipsos Poll
Despite concerns raised by major tech companies like Microsoft and Google, a recent Reuters/Ipsos poll found that many US workers are turning to ChatGPT, a chatbot program that uses generative AI, to help with basic tasks at work. The poll revealed that 28% of respondents regularly use ChatGPT, even though only 22% reported that their employers explicitly allow the use of external tools like ChatGPT.
ChatGPT, developed by OpenAI, has gained popularity since its launch in November and is being used for various day-to-day activities such as drafting emails, summarizing documents, and conducting preliminary research. However, security firms and companies have expressed concerns about potential intellectual property and strategy leaks associated with the use of generative AI.
The poll also highlighted that 10% of respondents said their bosses explicitly prohibited the use of external AI tools, while 25% were unsure about their company’s stance on the issue. Employers’ restriction on the use of ChatGPT and similar AI tools is driven by concerns about data privacy and the reproduction of sensitive information.
While OpenAI has not commented on the implications of individual employees using ChatGPT, the company has reassured corporate partners that their data will not be used to train the chatbot further without explicit permission.
Other major companies are also grappling with the challenge of balancing AI usage and security. Samsung Electronics recently implemented a temporary ban on the use of generative AI tools, including ChatGPT, after an employee uploaded sensitive code to the platform. Coca-Cola, on the other hand, has started testing ChatGPT internally to enhance operational effectiveness, ensuring that data remains within its firewall.
Although concerns regarding information security persist, some experts believe that a blanket ban on AI tools may not be necessary. However, caution is advised, as malicious prompts could potentially compromise the security of AI chatbots.
The use of ChatGPT varies among companies, with some embracing it while keeping security in mind, while others strictly forbid access to the platform on company computers. It is essential for organizations to strike a balance between leveraging the benefits of AI and safeguarding sensitive information.
As companies continue to explore the potential of AI technology, it is crucial to establish clear guidelines and protocols to mitigate the risks associated with its adoption. Finding a safe and secure approach to using AI tools can enhance productivity and efficiency for employees in various industries.
