US Workers Embrace AI’s Potential as Pew Research Reveals High Exposure
Around 20% of US workers have significant exposure to artificial intelligence (AI), with those in jobs most exposed to AI generally believing that the technology will benefit rather than harm them, according to a new report from the Pew Research Center. The findings shed light on the positive perception of AI’s ability to assist with workplace tasks, highlighting its potential to revolutionize various industries.
The Pew report, based on a survey conducted between December 12 and December 18, 2022, among 11,000 adults, explores the impact of AI on different groups of workers and their personal views on its effects. To determine job exposure to AI, the think tank classifies roles based on the likelihood that AI could replace or aid the tasks performed by workers.
Notably, workers with high exposure to AI are typically employed in higher-paying fields, possess higher levels of education, and are more likely to be Asian or white rather than Hispanic or Black, according to Pew’s findings. The report also reveals that only 23% of workers have lower exposure to AI, indicating that most individuals have varying degrees of exposure to AI in their respective industries.
Furthermore, the report indicates that individuals in jobs with higher exposure to AI perceive less risk associated with the technology. Professionals working in information technology, professional services, government, and finance—industries known for their adoption of AI—express a belief that AI will be more helpful than detrimental to their roles.
This finding suggests that workers in these industries possess a greater degree of adaptability. A study conducted by researchers from the Massachusetts Institute of Technology and the Wharton School of the University of Pennsylvania in 2020 demonstrated that workers skilled in Adobe Flash were able to adapt and find new opportunities when the software’s demand declined significantly after Apple discontinued its support. These findings indicate that the labor market has the potential to exhibit resilience in the face of changing technologies.
On the other hand, workers in industries with lower exposure to AI, such as healthcare and retail, which are more customer-facing and physically demanding, perceive greater risks associated with AI implementation.
While professionals in the technology and finance sectors may currently experience more benefits than drawbacks from AI, the long-term implications remain uncertain, given the evolving nature and limitations of the technology.
Some companies have already replaced customer service agents with AI-powered chatbots, while others are exploring the use of AI for employee training purposes. However, AI is a multifaceted technology that will unfold differently across various industries and occupations. The extent to which workers will need to adapt and how it will impact different sectors is yet to be fully understood.
To ensure an accurate portrayal of the topic, it is essential to consider different perspectives and opinions. By presenting a balanced view, this article provides valuable insight into the current state of AI adoption and its potential impact on the workforce.
Overall, the Pew Research Center’s report highlights US workers’ embrace of AI’s potential and their recognition of the value it can add to their jobs. As the technology continues to advance, it is crucial for individuals and industries to adapt and harness its benefits, even as they remain mindful of the potential challenges and risks it may pose. With ongoing technological advancements, the future of work will undoubtedly be shaped by the integration of AI, requiring continuous adaptation and innovation across various sectors.
