Unlocking the Potential of ChatGPT: 67 Ways to Use AI for Business

Amazon employees are excited about the potential of AI chatbots, according to a leaked internal document obtained by Insider. The document, titled Generative AI-ChatGPT Impact and Opportunity Analysis, lists 67 use cases for chatbot technology, including auto-generating software code, extracting insights from financial reports, and creating marketing materials. Some proposals have already progressed to the prototyping stage, including a security-automation tool and an engineering app that provides quick answers related to Amazon Web Services cloud products. The leaked document also outlines proposals for a ChatGPT-powered search bar capable of explaining the pros and cons of different brands and summarizing user reviews. Amazon’s spokesperson has confirmed that the company is heavily invested in generative AI, with many unique capabilities already available or in development. However, strict guidelines prohibit sharing confidential information, and Amazon’s legal team has cautioned against the imprudent use of the AI chatbot. Despite this, it’s clear that Amazon is actively adapting to the rise of AI chatbots, with a view to optimizing workflows, improving products, and shaping the future of its diverse business ventures.