Uniphore, a leading AI-native enterprise SaaS company, has unveiled U-Capture, an ultimate AI solution designed for enterprise applications. U-Capture provides complete data sovereignty while enhancing customer experiences. Through its ability to capture both structured and unstructured data, this innovative solution enables automation, analytics, and action across connected applications.
U-Capture is the latest addition to Uniphore’s portfolio of AI solutions, which includes generative AI, emotion AI, knowledge AI, and workforce automation. The solution is part of the Uniphore X-Platform, an enterprise-class AI platform that allows businesses to better understand and act on customer and employee conversations.
This groundbreaking solution is a result of Uniphore’s acquisition of Red Box in early 2023. By integrating homegrown innovations with acquired technologies, Uniphore demonstrates its commitment to comprehensive customer-centered innovation.
Data is crucial for delivering optimal customer and employee experiences. With U-Capture, customers can seamlessly access both past and live conversations and leverage AI to extract intelligence for improved experiences. This access to data empowers businesses to derive valuable insights for better outcomes driven by AI.
U-Capture on the X-Platform provides enterprises with real-time access to their AI-ready data, supporting business needs and compliance requirements. It allows for automation and analysis of every conversation, ensuring complete data sovereignty and security.
Key features and benefits of U-Capture include:
– Capture of both structured and unstructured data for automation, analytics, and action.
– Real-time and post-call access to AI-ready data.
– Enhanced insights for customers and improved AI-driven outcomes for businesses.
– Complete data sovereignty and security.
Alongside the announcement of U-Capture, Uniphore has also introduced enhancements to its Q for Sales solution. These enhancements leverage generative AI capabilities on the X-Platform to enable revenue teams to derive insights from sales interactions. This empowers sales teams to accurately predict deal outcomes and streamline team selling, leading to more effective engagement with buyers.
Uniphore invites customers to try these new innovations with no platform fee, allowing businesses to experience the value of their AI solutions.
As one of the largest B2B AI-native companies, Uniphore is dedicated to driving business outcomes across various industry verticals. With its multimodal architecture that combines generative AI, knowledge AI, emotion AI, and workflow automation, Uniphore focuses on capturing and analyzing various types of data, including voice, video, and text. The company believes that the future lies in the synergy between people, machines, and data, creating human-centric processes and experiences for both customers and employees.
Uniphore’s U-Capture and its suite of AI solutions pave the way for enterprises to harness the power of AI, extract valuable insights, and deliver exceptional customer experiences. By prioritizing innovation and customer value, Uniphore continues to establish itself as a leader in the AI landscape.
