Renowned digital and communications expert, Pauline Njoroge, has exposed the State House media team for resorting to an AI bot, ChatGPT, to update Kenyans on the government’s policies. According to Pauline, this was a clear indication of laziness and a lack of creativity.
On Tuesday, President William Ruto announced the issuance of diplomatic passports to all athletes in the country, and instead of using their creativity to analyze the impact of the move, the State House media team resorted to asking ChatGPT for assistance.
Pauline was quick to criticize the government’s media team, stating that they ought to use their own words and explain the President’s decision to issue diplomatic passports adequately. She went on to share a screenshot showing a State House employee asking ChatGPT to perform the task for them.
This government is a fraud in every aspect, Pauline remarked.
The AI bot, ChatGPT, has been on the rise in recent years, with many media outlets employing its services to create news stories. The platform uses artificial intelligence to generate human-like responses, which can be used to construct news stories.
This move by the State House media team has caused an uproar among Kenyans who feel that their government is not doing enough to fulfill its mandate. However, some people have argued that the use of the AI bot is a step in the right direction and will help streamline communication, particularly in the era of digitalization.
While there are benefits to using AI technology, the government must ensure that it is not a substitute for human creativity and ingenuity. It should instead be used to augment human capabilities and enhance their output.
Ultimately, the success of a government lies in its ability to communicate effectively with its citizens. The use of ChatGPT by the State House media team is a clear indication of the need for an overhaul in the government’s communication strategy. Perhaps it is time for the government to invest in training its employees and building a strong communication team that can effectively communicate its policies to Kenyans.