Expedia was an online travel service provider that introduced ChatGPT integration to its app. This integration was meant to assist travelers with their journey planning from the comfort of their own home. Utilizing the GPT-4 Model and Expedia’s vast data collection, ChatGPT is able to create unique itineraries for travelers with the press of a button. With the Conversational Trip Planner, users can explore the desired destination, book flights and find ideal hotels with ease.
Expedia groups CEO Peter Kern spoke about the integration and ensured that Expedia’s data would not be shared with ChatGPT, this would ensure user privacy is not compromised. Travellers can even get suggestions on interesting places to visit at the destination and book tickets with limited efforts. The integration is available in the English only app, currently available on iOS devices.
Peter Kern is the CEO of the Expedia Group. He is a business leader and senior executive who brings more than 20 years of experience across travel, hospitality, technology, and financial services. He is a leader in the travel industry and has worked with some of the world’s leading brands to foster innovation, strengthen customer focus and create amazing experiences. He has a passion for leveraging technology and expanding digital capabilities to maximize company performance and drive growth. He is instrumental in the development and implementation of the group’s new growth strategies and leads the Company’s culture of data-driven decision-making, customer-driven innovation and technology-enabled collaboration. He has a deep understanding of the travel business, the technology powering it and the impacts of digital technologies on the industry.
