The use of artificial intelligence and chatbots in the workplace is becoming increasingly popular, amid layoffs and falling revenues in the tech sector. OpenAI’s ChatGPT, Microsoft’s Bing AI, Google’s Bard and Elon Musk’s plans for his own chatbot have all made headlines, and have brought more attention to this growing trend.
However, this has raised serious warning signals for chief information security officers (CISOs). AI and chatbots bring new risks in the workplace, and CISOs must take major safety measures in order to mitigate those risks. To protect their businesses, CISOs must focus on ensuring the secure implementation and regionalisation of AI applications, employee training on the ethical use of AI, and staying up to date on new security threats.
Mikaela Cohen is a technology journalist who has written extensively on AI, including its risks and benefits. She has written for major news outlets such as CNBC and CNN, and has spoken at conferences around the world on topics such as the ethical ramifications of AI in the workplace.
OpenAI’s ChatGPT is an artificial intelligence system powered by an open source AI platform. It is designed for powering and managing chat conversations, creating an interactive experience for users. Bing AI is a cloud-based AI service from Microsoft, allowing developers to create more complex and powerful AI models. Google’s Bard is a conversational AI system designed to allow users to interact more naturally with AI-powered agents. Meanwhile, Elon Musk has expressed interest in creating his own chatbot, a goal which he is actively pursuing.
As artificial intelligence and chatbots become increasingly embedded in the workplace, technology leaders need to take the risks seriously. Despite the exciting potential of this technology, tech leaders must ensure that any AI applications are securely implemented, and that workforce training is comprehensive. Additionally, tech leaders should stay vigilant and aware of any new security threats. With the right preparation, they can ensure that these innovative technologies live up to their full potential.
