Tag: Zendesk

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Growing with AI: Zendesk Integrates With OpenAI To Enhance Consumer Experiences

Zendesk and OpenAI are teaming up to bring cutting-edge AI technology to the customer experience market. Save hundreds of hours a week with Zendesk's AI tool kit, based on decades of CX data and OpenAI's sophisticated AI-powering capabilities. Unlock consistent customer interactions with simple user interfaces and fast query resolution to get more mileage out of your customer interactions!

Zendesk Collaborates with OpenAI for AI-Driven Customer Experience Solutions

This article provides insight into the strategic partnership between AI giant OpenAI and Zendesk, a leader in the Customer Experience field. Through the introduction of AI-powered tools, customer service agents can create tickets, macros and knowledge bases more quickly and efficiently than before. Predrag Jakovljevic of Technology Evaluation Centers praised the new AI technology. At their annual user conference, Relate 2023, Zendesk will debut new AI-backed capabilities.

Investigating Security Flaws of Microsoft-Owned AI Chatbot – OpenAI Offering up to $20,000 for Assistance

OpenAI has announced a bug bounty program offering rewards of up to $20,000 for identifying security flaws in its products, including ChatGPT. Tesla's former Chief Security Officer Charlotte Yarkoni is now leading OpenAI's efforts to protect their products and customers' data. Researchers beware: test plugins from other companies at your own risk!

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