Discover the intriguing partnership between Microsoft and OpenAI, but with tensions and ambiguities. Both companies compete for sales in the same market.
Gong, the revenue intelligence platform, introduces customisable AI models for sales teams that sync deal-related information smoothly into one view. A new Engage tool analyses calls, emails and more to personalise content templates, suggest proactive tasks and highlight account updates with 80% fewer errors. Gong claims to enhance customer service using this robust and innovative technology.
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