Tag: Digital Transformation

Discover how insurers are leveraging artificial intelligence to optimize their operations and enhance the customer experience. Generative AI, such as ChatGPT, is enabling them to generate content, personalize insurance quotes, and process claims faster and more accurately than ever before. By embracing these new technologies, insurers can stay competitive in today's rapidly evolving digital marketplace.

The City of Yokosuka in Japan is making waves by adopting an AI chatbot, ChatGPT, for administrative operations. ChatGPT proved to enhance work efficiency and save time, making the workload lighter for officials and resulting in a more productive environment. With innovative technology like ChatGPT, the city aims to continuously improve administrative operations and spotlight technological advancement worldwide.

Microsoft's virtual assistant, Cortana, will no longer be supported in Windows after 2023. However, the new Windows 11 operating system has replacements such as Voice Access, Bing AI, and the highly anticipated Copilot. Microsoft has positioned AI as a critical part of digital transformation, investing heavily in its AI capabilities. Cortana will still be available in other Microsoft services, but Copilot will offer more extensive and wide-ranging skills, making it the go-to AI feature.

Alliance Air, a regional subsidiary airline of Air India, enhances its operational efficiency by moving its IT system to the cloud with SAP RISE 2022 ERP. The initiative led by Mr. Vineet Sood, Mr. Mukesh Sareen, and Mr. Ambar Mondal will improve customer experience while boosting key business operations. The airline is further exploring ChatGPT solutions to uplift its customer experience.

Need to research court cases for your legal practice? Take care to verify accuracy: a New York lawyer was recently ordered to a court hearing for submitting a 10-page brief with references that included fabricated court cases generated by AI-powered ChatGPT.