Tag: Data cloud

Salesforce unveils Salesforce Field Service innovations powered by Data Cloud & Einstein GPT for businesses to optimize ops & lower service costs. AI-generated work summarization, predictive maintenance & contractor mgmt are some of the highlights. Create a better customer experience!

Salesforce is creating an inventive, AI-driven solution that facilitates workflows and streamlines data control. It utilizes Generative AI technology, automated SQL requests, and API calls to minimize coding. Lead by Liam Doyle, Senior Vice President and General Manager of MuleSoft Automation, this powerful end-to-end machine stack allows users to seamlessly transfer and monitor data across systems. A beta version is expected for June and a full public launch next year.

Salesforce has recently released new features for Customer 360 for Health, a platform that bridges the gap between data, AI and automation, helping healthcare providers deliver personalized care and reduce costs. The new capabilities, such as data cloud, Patient Contact Center, Tableau Accelerators and Home Health, join Salesforce's pre-existing products and services, facilitating a unified customer experience. Creating better risk identification, therapeutic approaches, and personalized care communication, it promises to revolutionize the healthcare industry.