Tag: CustomerExperience
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Elevating Customer Experience: The Rise of Generative AI and Conversational Data Analytics
Discover how generative AI is transforming the marketing landscape and allowing businesses to create highly-targeted and personalized content. Learn more here.
Building Software Products with Privacy at the Core: The Future of Technology
Developers must prioritize privacy to ensure customers have control over their data. Learn why privacy must be integrated into the core of every product.
AI and Machine Learning in Action: Jing Huang, Senior Director of Engineering at Momentive, Shares Insights in Interview
Discover how AI and machine learning are changing the game in customer experience. Read about the role of technology and its ethical considerations here.
Zoho Develops Large Language AI Model for ChatGPT-like Conversations
Zoho is developing a large language model to rival OpenAI and Google, with the ability to summarise, paraphrase, and adapt to new tasks. No timeline announced yet.
Improve Scalability, Refine Responses, and Build Authority with ChatGPT
Discover how ChatGPT, an AI tool, can help businesses provide personalised interactions, improve customer support and reduce churn, ultimately leading to long-term success.