Tag: Customer Support

Discover India's top eight generative AI startups driving automation, personalized experiences, and improved productivity. McKinsey predicts that generative AI will contribute up to $4.4 trillion to the global economy annually by automating half of all work between 2030 and 2060.

Discover how Trend Micro's Vision One platform is changing the game with its new generative AI integration. Boost your cybersecurity with extended detection and response, attack surface risk management, and zero trust.

Amazon is racing to integrate AI chatbot technology into their operations, but they're playing catch up to rival Microsoft's ChatGPT. However, Amazon is committed to investing in generative AI technologies and exploring ways it can improve their services.

Translated Language Model (T-LM) from Translated, a leader in AI-enabled language solutions, is now available. The innovative language model leverages OpenAI's GPT-4 for businesses around the world to create and restructure content in 200 languages, bridging the performance gap between GPT-4 in English and non-English languages. T-LM is cost-effective and a game-changer for multilingual content creation, enhancing customer support, and expanding user-generated content for global platforms.

As AI tools become more prevalent in the workplace, white-collar workers may soon face competition similar to what London's black cab drivers experienced with Uber's arrival. AI-based conversational assistants can increase productivity and make employment more accessible, but they may also lead to lower salaries and increased competition. This article explores how industries such as translators, lawyers, accountants, web designers, copywriters, and HR professionals could be affected. It is essential reading for anyone curious about the impact of AI on the workforce.