Tag: Customer service agents

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Zendesk Collaborates with OpenAI for AI-Driven Customer Experience Solutions

This article provides insight into the strategic partnership between AI giant OpenAI and Zendesk, a leader in the Customer Experience field. Through the introduction of AI-powered tools, customer service agents can create tickets, macros and knowledge bases more quickly and efficiently than before. Predrag Jakovljevic of Technology Evaluation Centers praised the new AI technology. At their annual user conference, Relate 2023, Zendesk will debut new AI-backed capabilities.

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Tech Giants Warn of AI Risks in SEC Filings

Tech giants like Microsoft, Google, Meta, and NVIDIA warn of AI risks in SEC filings. Companies acknowledge challenges and emphasize responsible management.

HealthEquity Data Breach Exposes Customers’ Health Info – Latest Cyberattack News

Stay updated on the latest cyberattack news as HealthEquity's data breach exposes customers' health info - a reminder to prioritize cybersecurity.

Young Leaders Urged to Harness AI for Global Progress

Experts urging youth to harness AI for global progress & challenges. Learn how responsible AI implementation can drive innovation.

PM Modi Calls for Strong Action Against Terrorism at SCO Summit

PM Modi pushes for strong action against terrorism and stresses on collaboration at SCO Summit for global growth and security. #terrorism #SCO

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