Tag: Customer satisfaction

This article discovers how ChatGPT AI model can satisfy customers more than traditional customer support chatbots. With the research of 1,000 U.S. consumers and retailer interviews, we can see that 67% of the users felt understood by ChatGPT and 56% of them are likely to shop from a brand with this advanced AI model. Improved customer satisfaction and trust is achieved with ChatGPT's capabilities of context and emotion recognition. You may want to consider this AI model for your customer service!

Wissen Technology, a US-based technology solutions and consultancy provider, opened their state-of-the-art Offshore Development Centre (ODC) in Bengaluru, India. They offer a wide range of services such as cloud, AI, Machine Learning, App Development, Big Data & Analytics and more. For 3 consecutive years (2020-2023), Wissen has been awarded the coveted Great Place to Work certification. Experience innovating engineering solutions with the help of their 1400 strong workforce.

The Dubai Supreme Council of Energy recently reviewed the achievements of Dubai Electricity and Water Authority in Artificial Intelligence and data management. Under HH Sheikh Ahmed bin Saeed Al Mktoum and HH Sheikh Mohammed bin Rashid Al Maktoum's guidance, the initiatives aim to provide efficient services and opportunities for the citizens of Dubai. These initiatives will help create a quality, smart and sustainable city for all.