Tag: Customer feedback

Merge has launched Blueprint, an AI tool to simplify API integration for companies. Using OpenAI's GPT-3.5, Blueprint provides an easy and secure way to integrate APIs, regardless of technical knowledge. Users paste a link to the API documentation into an online form, and Blueprint translates it into a workable API definition. Co-founder Gil Feig said anyone at a company could use it and get value from it. Additionally, Merge supports more than 170 integrations across seven business categories and plans to increase it based on feedback.

Discover the untapped potential of generative AI for B2B requirements with rigorous data structuring and LLM fine-tuning for outcome-driven results.

INSEAD AI Lab is setting the standard for cutting-edge AI with new applications like TotoPoetry, a poetry generator, and more advancements in the pipeline. Using these technologies, they are developing innovative solutions to empower people, improve access to knowledge and transform customer feedback into customer experience solutions.

. Air India, a part of Tata Group, is investing $200 million to modernise with the help of Vihaan.AI and is exploring trends such as quantum computing. It’s deploying new technologies such as user-friendly customer notifications and ChatGPT-driven bots along with digital marketing, contact centre modernisation, self-service re-accommodation and customer feedback & analysis systems. A cutting-edge digital & tech team is being built in US and other locations to create common digital platform. Employee empowerment is also part of transformation with mobile devices, automated systems, & other technologies.

Experience Air India's transformation journey and discover how they're embracing emerging technologies such as quantum computing and chatbots driven by ChatGPT to modernise their digital systems and improve customer service. Investing approx. 200 million USD in various initiatives, Air India is paving the way for a digital-first world.