Tag: Customer base

US-based online learning platform, Chegg, plans to cut its workforce by 4% due to the growing influence of OpenAI's ChatGPT on its business. As AI continues to impact the labor market, Chegg is just one of many firms struggling amidst the COVID-19 pandemic.

B2B startup Finch secures $3.5m in a fresh funding round led by Intuit Ventures, as it becomes the go-to source for unified APIs for businesses. The company is growing its customer base with its secure API that integrates directory, payroll, and benefits data across 200 systems. Finch connects 10,000 US employers and has seen its revenue shoot up by 12 times.

Instacart's new Ask Instacart feature combines AI and ChatGPT's language models to suggest meal prep ideas and ingredients. Customers can receive their deliveries as fast as an hour later. Rolling out to select users on June 1.

. Are you looking to improve customer experiences, measure performance, and get a better understanding of customer behaviour? AppsFlyer has recently launched Measurement, Analytics and Data Clean Room Support for ChatGPT Plugins, providing customers with an enterprise-level solution to better understand customer journeys, performance, and behaviour and make smarter decisions. Get real-time insights across multiple platforms and sources, including mobile apps and connected TVs.

Genzeon, a major provider of tech services, intelligent automation and cloud management, has opened its second India office in Pune. Genzeon is focused on hiring top talent in ML, AI and automation to help clients improve customer service, outcomes and grow. With competitive wages, access to quality education, and excellent learning and development programs, Genzeon offers an exceptional employee experience.