Tag: Capital One
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Capital One’s Chief Scientist Emphasizes Importance of Responsible and Considerate Generative AI
Capital One welcomes Prem Natarajan as chief scientist and head of enterprise AI, driving responsible implementation of generative AI and LLMs for innovative customer experiences.
AI Chatbots Causing Headaches for Bank Customers
Artificial intelligence-powered chatbots in banking are causing headaches for customers, warns the US Consumer Financial Protection Bureau. Privacy invasion, transmission of inaccurate financial information, and customer dissatisfaction are potential issues with AI programs like Bank of America's Erica and several others. The CFPB urges banks to prioritize trust between their clients and institutions as they continue to monitor the situation.
Innovating the Travel Industry Through ChatGPT: An Interview with Turo’s Chief Data Officer, Albert Mangahas.
Turo's AI-assisted searches with ChatGPT streamline the car rental process, offering personalized recommendations based on preferences and budget. Subscribe to ChatGPT Plus and enjoy traveling in your selected car.