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Investigating the Practices of ChatGPT and Others: Consumer Protection Agencies Urged to Take Action

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BEUC, a large consumer protection organization, has raised alarms over the potential harm AI-driven chatbot services like ChatGPT may bring to consumers. Letters were sent to both Consumer Safety Network and the Consumer Protection Authority to act quickly and protect people from misleading or deceptive ads. Potential risks to younger people and children in particular need more attention - investigators need to check if these products are safe. ChatGPT is an AI-powered chatbot platform providing customers with an automated customer service to quickly address inquiries and optimize success rate. Let's work together to protect ourselves!

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