Air India is investing up to $200 million in its digital systems modernisation with its Vihaan.AI transformation programme. There is a focus on customer engagement with the use of ChatGPT-driven chatbot, cutting-edge digital technology teams and quantum computing. Further updates include website and mobile app modernisation, in-flight entertainment modernisation and contact centre modernisation. Air India is now able to leverage the latest technological breakthroughs for the best customer experience.
ChatGPT is AI-powered trading assistant developed by AI research unit of Microsoft. It saves time by generating strategies & evaluating market conditions. Vitalik Buterin, Ethereum co-founder, conducted experiments to explore its potential. Via APIs, he was able to work with travel time & distance functions to generate trading strategies & use Satowi to advise users. AI-bot has limitations, such as complex market conditions, so traders need codes to get accurate responses. Buterin found that AI tools can still help in automating certain tasks.