Tag: Air India

ChatGPT is the new trend for businesses like Microsoft, Air India, SnapChat, Salesforce, and Koo to integrate it into their product and services. OpenAI, a Microsoft-backed company, makes the power of AI available thru its ChatGPT available to customers. This enables customers to ask detailed questions and getting better overall experience. ChatGPT is transforming the way customers interact with companies and making it more accurate, quick and insightful. Discover a smarter experience with ChatGPT.

OpenAI, a leading artificial intelligence company, co-founded by tech mogul Sam Altman, visited Nigeria for an exclusive event hosted by the Muson Centre in Lagos. The conference promoted the possibilities of AI in the African tech space and featured meetings with tech investors, executives, and founders. Rumors are that OpenAI is seeking local developers to implement the use of their API in various services. Altman plans to improve the company's public image and gain further profitability in the continent.

. Air India has recently issued a stern reminder to its pilots to submit paperwork for license renewal before the date of expiry or face consequences. Air India's training department has been made available to assist the pilots to avoid delays and has been encouraged by the current CEO, Campbell Wilson. The reminder applied to pilots in the North Zone, with a caution letter being issued to those who did not initiate the process 45 days prior to the license expiry.

Air India has announced a massive investment of $200 million in modernising its digital systems and introducing ChatGPT AI chatbot technology to improve customer engagement experience. As part of Vihaan.AI digital transformation programme, Air India plans to revamp and digitalize the traditional paper-based workflows, offering customers smoother experience, improved disruption management and self-service re-accommodation options. With this, the Indian airline looks to build a sustainable competitive advantage.

Air India, a member of the Tata Group, is actively updating their fleet, backend and frontend technology. As part of the "Vihaan.AI Transformation Program," Air India is utilizing advancements in Generative AI such as ChatGPT to create a digital workforce worth $200 million. With mobile-friendly cloud platforms, AI-infused customer support, and a wealth of other upgrades, Air India is optimizing their service and customer experience.