Tag: AI chatbot

Germany is investigating OpenAI's use of personal data collected from ChatGPT users. Schleswig-Holstein's Data Protection Authority will review OpenAI's technology to ensure GDPR-compliance. Expert Marit Hansen leads the investigation, concerned with informing users of their data usage and protection. A response is expected by June 11.

. Infobird Co is a leader in AI-powered customer engagement solutions. With the integration of ChatGPT to their artificial intelligence customer service system, they are now among the first in China to have such technology. Their cost-friendly robot is now providing service in fields like taxes and retail with higher efficiency and satisfaction. Through their products and services, they strive to help companies increase revenue, reduce costs and improve service quality.

Sberbank, the biggest banking institution in Russia, just launched its AI-powered chatbot Gigachat, a rival chatbot to Microsoft-backed ChatGPT. The latest technology is based on Artificial Intelligence and has features like conversational proficiency in Russian and generating images unavailable to ChatGPT. It is currently available to a select group of testers via a closed-access Telegram channel.

Air India has announced a massive investment of $200 million in modernising its digital systems and introducing ChatGPT AI chatbot technology to improve customer engagement experience. As part of Vihaan.AI digital transformation programme, Air India plans to revamp and digitalize the traditional paper-based workflows, offering customers smoother experience, improved disruption management and self-service re-accommodation options. With this, the Indian airline looks to build a sustainable competitive advantage.

. This US Supreme Court ruling on YouTube's legal case could have significant implications for AI chatbot technology, legal protections, and generative AI tools. This decision has the potential to shape discussion around Section 230 immunity, privacy violations, and defamation claims, and the ramifications could be felt throughout the AI chatbot industry. Get the insights from legal experts on the debate and how it could impact OpenAI's flagship project, ChatGPT.