Stravito, an enterprise insights company, has launched proprietary generative AI capabilities on its platform to streamline enterprise knowledge management. The aim is to optimize the search experience by delivering transparent answers, complemented by clickable links to source documents for fact-checking. Unlike Dropbox and Box, Stravito’s tool provides information from multiple relevant sources, instead of offering a single answer per document. Additionally, Stravito’s answer engine delivers a comprehensive analysis which is adept at handling complex datasets even when they present conflicting information. The generative AI uses a client company’s internal knowledge base to generate answers, and the tool will explicitly communicate if the platform lacks relevant knowledge to address a question. Although generative AI is exciting and promising, human intervention remains crucial and Stravito’s summarized answers should serve as a starting point and not the ultimate answer to a question.
According to Stravito’s CEO and founder, Thor Olof Philogène, in the realm of consumer insights and market research, the quality of answers depends heavily on the questions asked, and while formulating the right question is a valuable skill, not all business stakeholders possess it, despite researchers investing significant time in developing this expertise. Stravito’s AI’s recommended questions aim to solve both of these challenges, motivate users to continue exploration and learn more, but also help them ask better questions to get more concrete and helpful answers for further decision-making. Philogène emphasized that the platform runs on enterprise cloud solutions with an SOC 2 Type II report, and the company strongly focuses on trustworthiness, data privacy, and security aligned with strict enterprise requirements.
Stravito is exploring other areas in which to expand, including providing concise one-page summaries for uploaded research, streamlining the desk research process through new production capabilities, and creating auto-generated summaries tailored to each user’s preferences. Additionally, Stravito plans to introduce several enhancements to the platform, including source control that allows users to exclude unwanted documents from generating answers. The company said it would continue to develop generative AI capabilities based on customer feedback and needs. Philogène said that at Stravito, they are very excited about the developments in generative AI and look forward to groundbreaking developments in the market in the coming months and years.