Slack, the popular collaboration tool owned by Salesforce Inc., has announced the rollout of new generative artificial intelligence features to all paid customers. These AI capabilities, previously in the beta phase, are now available to enhance the user experience.
The Slack AI now supports multiple languages, including English, Spanish, and Japanese, making it more accessible to a global audience. The main objective of Slack AI is to provide users with a trusted and intuitive AI experience embedded within the platform, simplifying access to critical information stored in the enterprise communication tool.
The new features introduced in Slack AI include a recap function that offers a daily digest summarizing key points discussed in various channels, saving users time from manually going through conversations. Additionally, users can now search Slack content using conversational queries to receive personalized answers with direct references to relevant messages, aiding in quick information retrieval.
Early adopters of Slack AI have reported significant time savings, with users saving an average of 97 minutes per week. Companies like Wayfair Inc. and Beyond Better Foods LLC have leveraged these features to streamline data analysis, enhance search capabilities for logistical queries, and expedite decision-making processes.
Moving forward, Slack AI plans to expand its search and summarization features to include relevant data sources such as files, applications, and clips within the platform. Integration with Salesforce’s conversational assistant, Einstein Copilot, is also in the pipeline to further enhance user interactions and insights.
Customers can access Slack AI as an add-on for all paid plans, priced at $10 per user per month. The continuous development of Slack AI aims to provide users with a seamless and efficient communication experience, transforming the way teams collaborate and access information within the platform.
