ManageEngine, the enterprise IT management division of Zoho Corporation, has announced the addition of OpenAI observability to its Site24x7 cloud-based observability platform. This integration allows application owners to monitor the usage of different OpenAI models while tracking real-time performance and cost metrics all within one centralized view. The new capability empowers businesses to harness the potential of emerging AI technologies, like OpenAI’s ChatGPT, to drive innovation and achieve strategic objectives while remaining cost-conscious.
As organizations increasingly adopt OpenAI’s latest generative AI model and explore the possibilities of ChatGPT across various teams, understanding user interactions with GPT-powered applications becomes crucial. This understanding enables the identification of valuable opportunities to optimize models and enhance user experiences. Additionally, closely monitoring API usage and token consumption becomes essential for managing costs and improving overall application performance.
Srinivasa Raghavan, director of product management for Site24x7, said, ‘As the demand for OpenAI’s GPT-4 model continues to soar, companies are compelled to reimagine and revamp their existing service landscapes to enhance the user experience. Observability emerges as a transformative force, empowering companies to get the most out of GPT. Our commitment to enabling organizations using GPT APIs is reflected in our efforts to provide effortless setup and cost and performance monitoring. We aim to ensure that efficiency and effectiveness remain at the forefront of our AI-driven IT operations management solution.’
The Site24x7 OpenAI Observability module automatically tracks and analyzes various metrics related to OpenAI usage, including token usage, latency, and errors. It is easy to integrate into applications using OpenAI modules, and users can leverage the platform’s built-in alerting system to quickly address any malfunctions.
Site24x7 is a cloud offering from ManageEngine, providing AI-powered performance monitoring and cloud spend optimization for IT operations and DevOps teams. Its comprehensive capabilities help troubleshoot problems with the end-user experience, applications, servers, public clouds, and network infrastructure. ManageEngine has offices worldwide, including in the Netherlands, United States, India, Singapore, Japan, and China.
ManageEngine is the enterprise IT management division of Zoho Corporation. Established and emerging enterprises, including 9 out of every 10 Fortune 100 organizations, rely on ManageEngine’s real-time IT management tools to ensure optimal performance of their IT infrastructure. The company has offices across the globe, with a wide range of global partners to help organizations align their business and IT.
For more information about Site24x7, please visit www.site24x7.com.
