Salt Security recently announced the launch of Pepper, an innovative AI-powered knowledge-based assistant designed to enhance the customer experience on their API protection platform. Pepper is the first of its kind and offers customers the ability to ask questions in natural language and receive personalized responses promptly.
Pepper serves as a personal assistant for customers, streamlining their API security efforts. By utilizing generative AI, Pepper provides clear and concise answers to queries, pointing users towards relevant resources and articles instantly. This feature significantly reduces manual search time, allowing security teams to operate more efficiently.
The introduction of Pepper has resulted in a dramatic decrease in query resolution times for Salt Security customers. With the new assistant, users can experience up to a 91% reduction in the time it takes to find actionable data and solutions to their queries.
Key benefits of Pepper include time-saving features, increased productivity, enhanced knowledge access, and the ability to make informed decisions quickly. By leveraging the power of AI, Salt Security aims to help customers maximize their investment in the company’s platform, ultimately improving their day-to-day operations.
Frequently Asked Questions (FAQs) Related to the Above News
) What is Pepper? (
) Pepper is an AI-powered knowledge-based assistant designed to enhance the customer experience on Salt Security's API protection platform.
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) What can customers ask Pepper? (
) Customers can ask Pepper questions in natural language and receive personalized responses promptly.
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) How does Pepper streamline API security efforts? (
) Pepper utilizes generative AI to provide clear and concise answers to queries, pointing users towards relevant resources and articles instantly, reducing manual search time.
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) What are the benefits of using Pepper? (
) Pepper offers time-saving features, increased productivity, enhanced knowledge access, and the ability to make informed decisions quickly.
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) What is the impact of Pepper on query resolution times for Salt Security customers? (
) Customers using Pepper can experience up to a 91% reduction in the time it takes to find actionable data and solutions to their queries.
Please note that the FAQs provided on this page are based on the news article published. While we strive to provide accurate and up-to-date information, it is always recommended to consult relevant authorities or professionals before making any decisions or taking action based on the FAQs or the news article.
