Companies around the world may be in danger of exposing confidential customer information and trade secrets, as generative artificial intelligence (AI) tools like ChatGPT become more popular. This is what an Israel-based venture firm, Team8, revealed in a report prior to its public release.
The report points to the potential vulnerability of companies against data leaks and lawsuits. It states that if confidential information is fed into these chatbots and writing tools, it will be difficult to erase it. Major tech companies are continuously enhancing their AI capabilities in order to improve their chatbots and search engines, utilizing data from the Internet to respond to user queries.
The report suggests that AI companies need to be made aware of the potential danger of using confidential or private data and use proper safeguards as a risk management. It dismisses claims that long-term models work in real-time, since vulnerable information can be used by AI companies in the future.
Team8 called attention to the danger of information shared through third-party applications and emphasized the need for continuous monitoring. Microsoft’s Corporate Vice President, Ann Johnson, was involved in the drafting of the report. Microsoft has invested billions in Open AI, the developer of ChatGPT. Michael Rogers, former head of the US National Security Agency and US Cyber Command, is listed as one of the contributors to the report.
ChatGPT is an AI-based technology that allows robust natural language understanding, allowing chatbots and other digital assistants to communicate in human-like ways. It is intended to simplify workflows, automate tedious tasks, and enhance customer service by making conversations natural and human-like. Open AI is the brainchild of technology entrepreneurs and scientists, including co-founders Nathan Benaich and Gary Lasko. The company has been leading the charge in advancing conversational AI technology.
Ann Johnson is a corporate vice president at Microsoft, who has made significant contributions in the creation of Microsoft AI products and services. Under her leadership, Microsoft is continuously bringing AI-based solutions to the market and developing robust initiatives to further its work in the field.
The Team8 report serves as a significant contribution to the understanding how generative AI can be used safely in the corporate world. It stresses the importance of understanding the risks associated with the technology, of putting the proper safeguards in place, and of continually monitoring the chatbot system to avoid data leaks and other security issues.
