Q2 Holdings, a leading provider of digital transformation solutions for banking and lending, has launched the Andi copilot platform, a revolutionary artificial intelligence (AI) solution suite designed specifically for bankers. This advanced platform incorporates Generative AI (GenAI) language model capabilities, taking banking AI to the next level.
Q2’s Andi copilot platform combines the power of GenAI with its proprietary Skills Builder framework, allowing financial institutions to teach the AI platform customized coaching, insights, and workflows tailored to their individual needs. This integration enables bankers to receive personalized guidance and support, enhancing their efficiency and effectiveness in serving clients.
The Andi copilot platform represents an evolution of Q2’s existing language model-based AI assistant for commercial relationship managers. First introduced in 2017, Andi has been successfully used in Q2’s PrecisionLender solution by major banks worldwide. Drawing on seven years of customer interaction data from over 150 banks and 29,000 bankers, Andi’s proprietary knowledge model is based on real-world loan pricing scenarios and approximately $1.6 trillion in active loan balances.
With the Andi copilot platform, bankers can benefit from in-the-moment, contextual coaching and insights to make informed decisions and provide better service to their clients. This advanced AI solution enables bankers to tap into a wealth of expertise and industry knowledge, ultimately driving improved performance and customer satisfaction.
By leveraging AI technology, Q2 Holdings aims to enhance the overall banking experience and enable financial institutions to meet the unique requirements of their organizations. The Andi copilot platform empowers bankers with intelligent tools and capabilities, transforming how they interact with clients and manage workflows.
The launch of Q2 Holdings’ Andi copilot platform marks a significant milestone in the advancement of AI-driven banking solutions. As financial institutions embrace digital transformation, AI-powered platforms like Andi are poised to revolutionize the industry, providing banks with a competitive edge and delivering enhanced value to customers.
Overall, Q2 Holdings’ Andi copilot platform showcases the potential of AI in banking and lending, offering a powerful combination of GenAI and Q2’s proprietary Skills Builder framework. This innovative solution is set to reshape the way bankers work, enabling them to deliver superior service, gain valuable insights, and drive success in the dynamic financial landscape.
